FAQs
What types of cleaning products do you offer?
Cleanett specializes in a curated selection of innovative cleaning solutions. Our product range includes the Anti Deformation Hat Washer, Anti Fog Wipes for Glasses, and Car Cleaning Gloves, all designed to enhance the efficiency and effectiveness of your cleaning tasks.
How do I use the Anti Deformation Hat Washer?
The Anti Deformation Hat Washer is designed to maintain the shape of your hats while cleaning them. Simply place your hat inside the washer, secure it, and follow the washing instructions provided on the product packaging for optimal results.
Are your cleaning products safe for all surfaces?
While our products are designed for specific cleaning tasks, it is essential to follow the usage instructions provided. Most of our cleaning solutions are safe for various surfaces; however, we recommend testing on a small, inconspicuous area first to ensure compatibility.
What is your return policy?
We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. For more details, please refer to our return policy section.
How can I contact customer support?
You can reach our customer support team by emailing us at contact.cleanett@gmail.com. We are available to assist you with any inquiries or issues you may have regarding our products or your order.
Do you offer international shipping?
Yes, Cleanett offers international shipping. Shipping costs and delivery times may vary based on the destination. Please check our shipping policy for more detailed information.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately at contact.cleanett@gmail.com. We will evaluate the issue and work to resolve it promptly.
Can I exchange an item?
We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and make a separate purchase for the new product once the return is accepted.
Are there any items that cannot be returned?
Yes, certain items such as perishable goods, custom products, and personal care items cannot be returned. For a complete list of non-returnable items, please refer to our return policy.